Grameenphone Enters 10-Year Partnership With Bangladesh Police For Connectivity And Digital Services

Dhaka, September 24, 2026 — Grameenphone has entered into a 10-year partnership with Bangladesh Police to provide dedicated connectivity and digital services to support the law enforcement agency. The agreement covers Bangladesh Police's official mobile number series and associated digital platforms — marking one of the largest public-sector telecom partnerships in Bangladesh's history.

📱 The agreement covers Bangladesh Police's official mobile number series (01320000000–01320299999) and associated connectivity services for its official and solutions-based numbers, BSS reported, citing a press release. It also includes connectivity and related support for digital platforms including:

• 📋 Online GD — the online general diary system that allows citizens to file reports digitally.
• 📋 Crime Data Management System (CDMS) — the digital platform for managing crime records and police investigations.

🏛 The Signing Ceremony

The agreement was signed recently at Bangladesh Police Headquarters in Dhaka by:

• 👥 Mohammad Sharif Uddin, Additional DIG (Headquarters), Bangladesh Police
• 👥 Helal Uddin Ahmed, Head of Law Enforcement Agencies Business, Grameenphone

Present at the signing ceremony were:

• 👥 Md. Ali Hossain Fakir, Inspector General of Police (IGP), Bangladesh Police
• 👥 Yasir Azman, Chief Executive Officer, Grameenphone

💬 IGP's Remarks

Speaking on the occasion, Ali Hossain Fakir said Bangladesh Police is committed to serving people, maintaining law and order and contributing to the safety and wellbeing of communities across the country.

💬 “As our ways of working and serving people continue to evolve, reliable connectivity and technology are becoming increasingly important. Our partnership with Grameenphone will help support our communication and digital service requirements,” he said.

The IGP's remarks underscore the Bangladesh Police's ongoing digital transformation — a multi-year effort to modernise the force's operations through technology adoption.

💬 Grameenphone CEO's Remarks

Yasir Azman, CEO of Grameenphone, said the partnership aims to support Bangladesh Police with strong and reliable connectivity and relevant digital capabilities as its requirements evolve.

💬 “We believe technology creates the greatest value when applied responsibly and with a clear purpose and look forward to contributing our capabilities towards building a safer and smarter tomorrow,” he said.

🏢 Why This Partnership Matters

The 10-year partnership is significant for several reasons:

• 🔐 Scale — covering approximately 300,000 mobile numbers across the Bangladesh Police network.
• 🔐 Duration — a 10-year commitment provides stability for long-term technology planning.
• 🔐 Strategic platforms — Online GD and CDMS are central to the police's digital service delivery.
• 🔐 Public-private partnership model — demonstrates how telecom operators can support government digital transformation.
• 🔐 Security implications — dedicated connectivity for law enforcement requires enhanced security and reliability.

📋 The Online GD Platform

The Online GD (General Diary) system is one of Bangladesh Police's flagship digital initiatives. It allows citizens to file general diary reports online — eliminating the need to visit a police station in person for routine complaints and reports. The system is widely used for:

• 📜 Lost document reports — including lost ID cards, certificates, and other important documents.
• 📜 Missing person reports — particularly for vulnerable individuals.
• 📜 Theft reports — for non-emergency theft incidents.
• 📜 Civil disputes — for documenting complaints that may require police records.
• 📜 Pre-incident notifications — for individuals who anticipate potential disputes.

Reliable connectivity is essential for the Online GD system — particularly for citizens in remote areas who depend on mobile access to file reports.

📋 The Crime Data Management System (CDMS)

The Crime Data Management System (CDMS) is the digital backbone of Bangladesh Police's crime records management. It supports:

• 📋 First Information Report (FIR) management — digital filing and tracking of FIRs.
• 📋 Investigation case management — tracking case progress across police stations.
• 📋 Criminal database management — maintaining records of suspects and convicted individuals.
• 📋 Crime analytics — supporting data-driven policing strategies.
• 📋 Inter-agency coordination — sharing data with other law enforcement and judicial bodies.

Reliable connectivity for CDMS is critical because police stations across Bangladesh's 64 districts need real-time access to the system for case management and information sharing.

💼 Grameenphone's Strategic Position

Grameenphone is Bangladesh's largest mobile operator, with approximately 80+ million subscribers and the country's most extensive telecom infrastructure network. The 10-year police partnership reinforces Grameenphone's position as:

• 📱 The leading telecom operator for government and enterprise clients — competing with Robi and Banglalink for public-sector contracts.
• 📱 A strategic digital infrastructure provider — beyond traditional mobile services.
• 📱 A long-term partner for Bangladesh's digital transformation — with the financial capacity to commit to 10-year engagements.

For Grameenphone, the 10-year partnership provides a stable revenue stream and reinforces its enterprise business — which has become an increasingly important segment as retail mobile growth has matured.

🌏 Bangladesh Police's Digital Transformation

The Grameenphone partnership is part of a broader digital transformation programme within Bangladesh Police. Other elements include:

• 💻 National Police Network (NPN) — connecting all police stations across the country.
• 💻 Digital forensic labs — for cybercrime investigation.
• 💻 Surveillance systems — including CCTV networks in major cities.
• 💻 Emergency response systems — including the 999 national emergency helpline.
• 💻 Mobile applications — for citizen-facing services.

The Bangladesh Police has been progressively digitising its operations over the past decade, with significant investments in IT infrastructure, training, and platform development. The Grameenphone partnership is expected to accelerate this transformation by providing the connectivity backbone needed for these systems to function effectively.

🏛 Wider Implications For Bangladesh's Digital Economy

The 10-year Grameenphone-Bangladesh Police partnership has wider implications for Bangladesh's digital economy:

• 💻 Public-private partnership model — demonstrates how private sector expertise can support public sector digital transformation.
• 💻 Long-term telecom contracts — provides stability for both the operator and the government agency.
• 💻 Digital infrastructure investment — supports continued investment in Bangladesh's telecom backbone.
• 💻 Citizen service delivery — improved police connectivity translates to better citizen services.
• 💻 Job creation — in technology, security, and digital service domains.

💼 Industry Reaction

The partnership has been welcomed by industry observers as a positive example of public-private collaboration in Bangladesh's digital transformation. Other telecom operators are likely to pursue similar long-term partnerships with government agencies — creating a competitive market for public-sector digital infrastructure contracts.

For Grameenphone, the 10-year commitment represents a strategic bet on Bangladesh's continued investment in digital government services. The operator will need to deliver consistent service quality over the contract period — with implications for its network investment priorities and customer service standards.

📜 Next Steps

Following the signing ceremony, the implementation phase will involve:

• 📝 Migrating existing police mobile numbers to the dedicated Grameenphone series.
• 📝 Establishing dedicated support infrastructure for police connectivity.
• 📝 Integrating connectivity with the Online GD and CDMS platforms.
• 📝 Training police personnel on the new connectivity infrastructure.
• 📝 Establishing service level agreements (SLAs) for uptime, security, and support.

The partnership is expected to be fully operational within the coming months, with phased rollout across police stations and units nationwide. For Bangladesh Police's modernisation agenda, the Grameenphone partnership represents a critical enabler — providing the digital backbone needed to support 21st-century policing in Bangladesh.