Supplier Platform Guide · Step 4 of 5

Step 4: Receive & Respond to RFQs

When buyers send you an RFQ (Request for Quote), respond quickly with your best price, lead time, and terms. Fast responses win more business.

Reading time: ~5 min Practical checklist included

Supplier Platform Guide — Your progress Step 4 of 5

When buyers send you an RFQ (Request for Quote), respond quickly with your best price, lead time, and terms. Fast responses win more business.

Full Guide

RFQs (Request for Quotes) are the primary way buyers inquire about your products. When a buyer sends an RFQ, you receive an email + in-app notification. You can respond with your quoted price, lead time, MOQ, payment terms, and delivery terms.

The RFQ system supports: direct RFQs (buyer sends to you specifically), open RFQs (buyer posts publicly, you can apply), and auto-matched RFQs (system matches your products to buyer requirements).

You can also send Trade Offers within conversations — structured offers with product, quantity, unit price, lead time, incoterm, payment terms, and validity. Buyers can Accept, Reject, or Counter your offer.

Tip: Respond within 24 hours for best results. Suppliers who respond within 6 hours win 60% more awards. Your response time is tracked and displayed on your scorecard.

Do-This Checklist

Check your RFQ inbox regularly (or enable email notifications)
Respond within 24 hours — faster = better
Include: quoted price, lead time, MOQ, payment terms, delivery terms
Use the Trade Offer feature for structured quotes
Follow up if the buyer doesn't respond within 3 days

Common Pitfalls to Avoid

Responding late — buyers often award to the first good response
Giving a price without terms — unclear quotes get ignored
Not following up — buyers may forget or choose another supplier

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Step 5: Grow Your Presence

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