Dial 2 Support

Dial2Support (Dial2Support LLC) is a Bangladesh-based customer support outsourcing company founded in 2016. It specializes in communicating with customers and turning instant chats into trustworthy relationships, offering startups and digital businesses a way to communicate with their customers around the clock. The company connects all major communication and support channels in one place and pitches itself as helping clients build strong customer relationships quickly and effortlessly. The firm's service mix is oriented toward e-commerce and digital businesses: live chat support, order management, virtual assistant services, e-stores management, social media management, and logo design/brand identity. It markets 5+ years of experience, affordable cost, and quality of work, and claims to be trusted by more than 2,200 customers. Dial2Support operates from a Dhaka office in Savar DOHS, Ashulia, with a registered US presence in Sheridan, Wyoming. Leadership includes Abdullah AL Mamun (CEO), Mir Neamul Islam (CTO), Musfiqur Rahman (Accounts & Finance), Mehedi Hasan (E-Commerce Lead), and Fozol Hoque (Research & Production Lead). The company is small (11-50 staff) and operates primarily as a customer-support/VA outsourcing shop rather than a software product firm, though it uses e-commerce and social tooling in delivery.